Forum Discussion
if been having problems how can I get out of contract without early termination fees is there a way
my email is steveninliberty@yahoo not getting notifications from this when have it set up to do so just another downfall with your awesome service
Good morning Steven,
Thank you for PMing me. I ran diagnostics on your site and decided to send you a replacement modem to see if that will address your intermittent connectivity concerns. You may use the same box to return your current modem with the return label located in the outer pouch. Please let me know how the new modem works out for you.
out of town for now will try new modem when get back.. just hope I dont get charged for it.if modem doesnt work then what???
Good morning Steven,
The modem is complimentary. If you find that you're still experiencing intermittent connectivity, I would suggest temporarily keeping the modem plugged into a wall outlet and your computer plugged directly into the modem to see if the connection dropping persists.
got new modem hooked up & set up still having the same problem after a hour the system light went out just like it has done before of course lost connection I hate it right in the middle of something & lose connection I have decided I am done with hughes.net its not worth paying over $60 monthly & have this rotten poor service that I have had with hughes so please send me them return boxes so I can return everything back,please dont charge me for early termination fees I feel I have paid that many times by paying & not get good service from hughes.thanks for trying to help fix the problems but still didnt work.I hope to get return boxes soon
