Forum Discussion

stevenfrommo's avatar
stevenfrommo
Sophomore
9 years ago

if been having problems how can I get out of contract without early termination fees is there a way

just need to get out of my contract been having problems since started tried working things out but still same slow bad service can not do anything like watch movies,or on demand dont use wifi or not...
Early Termination Fee
stevenfrommo's avatar
stevenfrommo
Sophomore
9 years ago

please read what you tell me at end of your thread dont tell me you never mention any credit back to me when right there it states it so still waiting for that credit to my account that you dont have a problem with....................

Liz's avatar
Liz
Moderator
9 years ago

Hi Steven,

I apologize for any miscommunication and confusion, I did say I wouldn't have a problem issuing a credit, I just didn't say I would do it at that time. Per my PM to you ‎03-31-2017 02:48 PM, I've informed you that I issued a credit to your account per your request here, as well as the updates you requested.

  • stevenfrommo's avatar
    stevenfrommo
    Sophomore
    9 years ago

    sorry so long getting back been raining here so could not get internet no confusion on my end should be updated until I am no longer using hughes still have not seen any adjustment on bill but my payment was sure zoomed out on the 31st of month so do what got to do please & treat me like you do others until I get out of this shotty service

  • Liz's avatar
    Liz
    Moderator
    9 years ago

    Good morning Steven,

     

    Thanks for posting. I've sent you a PM with a screenshot of the credit on your account.