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Hughesnet Community
About C0RR0SIVE
Associate Professor
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| Date Last Visited |
04-18-2024
12:30 PM
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11-07-2017
03:37 AM
1 Kudo
Hmm, it's possible there's a rogue advertisement loading... I have adblock on and dont have the issue.
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11-06-2017
06:26 AM
1 Kudo
@gokartergo24 From what I can find, Netflix believes the average adult in their late 20s and older streams about 5 hours a week. A younger adult in their early 20's will stream 30+ hours a week. Heck I stream content a LOT, but it doesn't average anywhere near 10 hours a week, have too many other things to do.
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11-05-2017
03:54 AM
3 Kudos
Jesus... They need to remove that reset button, or hide it, or change it's functionality. It's not fixing your issue.
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11-02-2017
01:11 AM
Are you getting stuck at any of the steps? When you go to change the password, make sure you click save after you have changed it, then, you might want to reboot the HT2000w and see if it has accepted the new password. Do not touch the reset button on the back, holding it for too long can erase parameters that are setup during install and will require a truck-roll to repair.
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11-01-2017
10:09 AM
1 Kudo
At least Apple knows how to ask if you want to restore apps at your next logon instead of opening every friggen thing in the world that you didn't close at log off. -.- Yes, I am refering to this horrible FCU on Win10.
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11-01-2017
09:38 AM
1 Kudo
Wifi is wifi, if you want signal in an area where there is little, or no signal, you will have to install and use a Wifi Network Extender/Booster to get signal into such areas. As far as the Amazon Firestick not working... Have you connected it to your wifi network since getting Hughesnet service installed? Do any other apps on the Firestick work? When using Kodi, are you using other add-ons, if so, which ones? When using Kodi, are you trying to stream content that's online, or that's being hosted locally on your network? Kodi typically depends on local content unless an add-on has been installed.
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10-31-2017
11:48 PM
1 Kudo
@Liz Are you trying to tell us that you secretly wish you was a t-rex that ate human children for a light snack instead of candies?
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10-31-2017
08:55 PM
1 Kudo
@lindafischer What tech? The only Hughesnet Employees on the community are Liz, Amanda, Katie, and Miles that I know of.
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10-31-2017
07:39 PM
@skimouse31, strange, streaming works fine for me over satellite, as do video calls with are even more sensitive to satellite communication.
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10-31-2017
07:38 PM
1 Kudo
You may want to read this article, then research the third-party products that you seem interested in... https://www.pcmag.com/g00/roundup/353474/the-best-wireless-range-extenders?i10c.encReferrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8%3D
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10-31-2017
07:35 PM
1 Kudo
It's not that each beam has it's own code per-say... But the equipment that controls each beam at the gateway has it's own code and parameters.
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10-30-2017
02:55 PM
@HS and @Gil, Are you positive you are seeing the exact same issue?
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10-29-2017
01:46 AM
1 Kudo
It's a fairly new feature that was introduced with Gen5 service plans, but, Gen4 plans have also been upgraded to include the Video Data Saver feature in the last month or two.
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10-28-2017
04:10 PM
I think I will stick to the new StarTrek Discovery and Orville >.>
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10-28-2017
02:03 PM
Yeah, this sounds like a Video Data Saver thing... Hughesnet will automatically throttle speeds to various streaming sites to help force SD playback to save users data. You can disable this feature. You can view more information including how to disable the Video Data Saver option here: Video Data Saver FAQ
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10-27-2017
12:50 PM
3 Kudos
The solution that Vampy marked as the solution, isn't in fact the solution, the status meter doesn't depend on Java running on a computer, it uses something very different called Java Script which can be ran with out Java being installed. There is no need to reinstall, uninstall or do anything with the meter in most cases... 1: Close the Hughesnet Usage Meter if it manages to run. 2: Open "My Computer" or "This PC" 3a: Navigate to the directory in question 3b: You can type C:\users\YOURUSERNAME\appdata\roaming\Hughesnet Usage Meter to get to this area quickly, the appdata folder is hidden by default. 4: Delete the file referenced, in your case it's "status-meter.conf" 5: Attempt to open the Usage Meter, it should now re-open, if it comes up with a new error point to a different file, you will need to delete that file as well. @MarkJFine can provide more insight into which files commonly become corrupted. The reason this happens is because the Hughesnet Usage Meter wasn't properly closed the last time it ran, the file will become corrupted it a Windows machine isn't cleanly shut down... So sudden power losses, and crashes will corrupt the configuration files. If deleted, the meter will recreate them when it goes to re-open.
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10-27-2017
12:42 PM
The community does have a time-out, I think it's three hours, but the cookie will also expire if you close your browsing session. This is a security thing because of SSO (Single Sign On), which can make it very easy to access your account details from the community site.
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10-26-2017
03:45 PM
@whysalives wrote: Here is a trace with a direct cable connection from the modem to my laptop: For some reason that trace doesn't strike me as normal... Not used to seeing a lot of in-addr.arpa entries like that. All that aside, it could have been anything really... Amazon, DNS, broken routing somewhere... No telling.
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10-26-2017
01:05 PM
1 Kudo
Could be a corrupted DNS cache causing this. You may want to consider disconnecting power to the modem, and your third party router, then change the DNS provider to Googles DNS. Once you have done that, you may want to flush your DNS records on your computer. If that doesn't work, you may want to change your DNS server on your computer back to Automatic.
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10-25-2017
12:12 PM
1 Kudo
@tronelove You can log into your account and go to My Account > My Bill then click on "View" for which ever invoice you wish to view under invoice history. This will provide a bill that is broken down so you can pinpoint why there are additional charges.
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10-24-2017
06:19 PM
1 Kudo
You can use either one, however in Windows when you tell it, "Hey you can use THIS" and have the "auto-connect" feature enabled on both networks, then the OS will pick which ever wireless network provides the most speed with the best signal quality. It would be best just to set both to metered, and let the OS do things on its own over time.
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10-22-2017
06:54 PM
@ErwinPR You should contact Business Support at 800-347-3272 for assistance... Hughesnet doesn't offer anything but the HT2000w, you can configure some features, however, those features are useless as you are behind CGN.
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10-22-2017
09:03 AM
It's in the contract that speeds aren't guaranteed and that cancelation before 2 years is up results in an ETF.
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10-21-2017
02:24 PM
@TripleMRanch Sorry, but you consider this place a joke, remember? You still have yet to perform the necessary troubleshooting steps outlined in your topic. https://community.hughesnet.com/t5/Tech-Support/0-74-1-40/m-p/84998#M59950
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10-21-2017
09:48 AM
1 Kudo
@hayeshyman Has it been 90 days or less since your sales call? If so, then a Hughesnet CSR can pull your sales call and review what was stated during it. If the agent did in fact omit the facts, then Hughesnet will traditionally, be more than happy to waive your fees. Once cancelled, please remember that you must return your HT series modem, the transmitter located on your dish, as well as the power brick. Hughesnet will send out a return kit that you can place theses items in, and include a pre-paid shipment label to send those parts back. I would advise that you keep the tracking number on the return label.
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10-21-2017
07:47 AM
@dbnovak Click on Liz' name, then click "Send Message" in the page that opens. You can send her a PM that way.
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10-21-2017
07:41 AM
1 Kudo
Most likely a scam... https://www.scammer.info/d/2803-america-geeks-fake-tech-support
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10-21-2017
07:36 AM
@ErwinPR Are you a residential, or business class subscriber?
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