About Geoffrey Leach

My medical provider has an interface that mediates between provider and client. It is, as you might immagine, behind a firewall. When a provider sends a message to a client, the system sends a "You have mail" email to the client, using regular email protocols.   My issue is that much of the time the email that they are supposed to send does not appear in my HughesNet mailbox.   Wonderful opportunity for finger pointing?   In response to my request for a log, this is what I received:   You can let your email provider know that our email notifications are sent from the following email address: MYCHART.SUPPORT@UCDMC.UCDAVIS.EDU The SMTP response codes for the emails sent to your email address indicate that the messages are being successfully delivered from our system to their recipient email server. The most recent email message sent to you was on 10/22/20 at 5:25 pm Pacific time.   Is it possible to use this data to determine what might have happened? FWIW, I clear my mailbox hourly and delete messages once they are downloaded. The referenced email is not in my trash folder. ... View more

A piece of outgoing mail was (apparently) rejected by the hugshnet mail system. Short version:   This message was created automatically by the mail system (ecelerity). Received-SPF: softfail (smtp02.hughes.cmh.synacor.com: transitional domain hughes.net does not designate 184.53.48.217 as permitted sender)   FWIW, my assigned IP is  184.53.48.9   Long version: here are the headers   From: Mail Delivery System <postmaster@hughes.net> To: geoff@hughes.net Subject: Mail Delivery Failure Date: Tue, 21 Apr 2020 06:08:10 -0400 This message was created automatically by the mail system (ecelerity). A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: >>> oriana@almagourmet.com (while not connected): 554 5.4.7 [internal] exceeded max retries without delivery ------ This is a copy of the headers of the original message. ------ Return-Path: <geoff@hughes.net> X-Authed-Username: Z2VvZmZAaHVnaGVzLm5ldA== X_CMAE_Category: 0,0 Undefined,Undefined X-CNFS-Analysis: v=2.1 cv=Zb69TphA c=1 sm=0 tr=0 a=alMjyCJoxyUBoW4irxABtg==:117 a=alMjyCJoxyUBoW4irxABtg==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=kj9zAlcOel0A:10 a=g-rBkFOlAAAA:8 a=inrySznMs_wvFKEwMCYA:9 a=N4bSDcBWTFA8dNBa:21 a=7gj18nmP-8DkfkB9:21 a=CjuIK1q_8ugA:10 a=-qui4eJqTRsA:10 a=yfmmBuS0vy3znAOsZFac:22 X-CM-Score: 0 X-Scanned-by: Cloudmark Authority Engine Authentication-Results: smtp02.hughes.cmh.synacor.com smtp.mail=geoff@hughes.net; spf=softfail; sender-id=softfail Authentication-Results: smtp02.hughes.cmh.synacor.com header.from=geoff@hughes.net; sender-id=softfail Authentication-Results: smtp02.hughes.cmh.synacor.com smtp.user=geoff@hughes.net; auth=pass (LOGIN) Received-SPF: softfail (smtp02.hughes.cmh.synacor.com: transitional domain hughes.net does not designate 184.53.48.217 as permitted sender) Received: from [184.53.48.217] ([184.53.48.217:31452] helo=puget.mtranch.com) by smtp.hughes.net (envelope-from <geoff@hughes.net>) (ecelerity 2.2.3.49 r(42060/42061)) with ESMTPSA (cipher=AES256-SHA) id F4/1A-21554-15F9B9E5; Sat, 18 Apr 2020 20:46:14 -0400 Date: Sat, 18 Apr 2020 17:46:01 -0700 From: Geoffrey Leach <geoff@hughes.net> To: "Oriana" <oriana@almagourmet.com> Subject: Re: Order Update Message-ID: <20200417191030.414d74b7@puget.mtranch.com> In-Reply-To: <02c401d614e7$fea9a560$fbfcf020$@almagourmet.com> References: <02c401d614e7$fea9a560$fbfcf020$@almagourmet.com> X-Mailer: Claws Mail 3.17.4 (GTK+ 2.24.32; x86_64-redhat-linux-gnu) MIME-Version: 1.0 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit   ... View more

Telemedicine requires real-time video and audio interchange with a medicalprofessional. Its becomming more common, especially these days. My experience with on attempt at a telemedicine session suggests that satelite latency makes this impractical, at best.   Questions: is my diagnosis of the problem correct? If so, would a short-term (say 30 min) bandwith increase be practical. Might there be other solutions? ... View more

I need to change my payment method. Presumably this is to be found under Account Information, but all that is displayed under this topic is: Something went wrong. Please try again, or contact customer care if you receive this message again   Or did I miss some other link? ... View more