Forum Discussion
Geoffrey Leach
6 years agoSophomore
email delivery problem
My medical provider has an interface that mediates between provider and client. It is, as you might immagine, behind a firewall. When a provider sends a message to a client, the system sends a "You h...
- 6 years ago
Hi Geoffrey,
Thank you for your patience while we worked on this. The e-mail admins made some adjustments on our side which will hopefully allow these e-mail notifications to get to you. Please let me know whenever one of these e-mails arrive.
Thanks,
Liz
Liz
6 years agoModerator
Great! If they have any questions, feel free to let me know.
-Liz
Geoffrey Leach
6 years agoSophomore
Reply from sender's tech support; A polite middle finger.
The configuration for our e-mail tickers cannot be changed per Hughes.net suggestion. If you do not wish to have the e-mail tickers we send go to spam I would suggest asking their support how to prevent certain e-mail senders from going to spam. They should have a workaround for this.
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