Forum Discussion
Geoffrey Leach
5 years agoSophomore
email delivery problem
My medical provider has an interface that mediates between provider and client. It is, as you might immagine, behind a firewall. When a provider sends a message to a client, the system sends a "You h...
- 5 years ago
Hi Geoffrey,
Thank you for your patience while we worked on this. The e-mail admins made some adjustments on our side which will hopefully allow these e-mail notifications to get to you. Please let me know whenever one of these e-mails arrive.
Thanks,
Liz
Liz
Moderator
Hi Geoffrey,
Can you please fwd me another example e-mail, this time forwarding to communitysupport@hughes.com? With a copy of the e-mail, our admins should have the full picture for analysis.
Please let me know here once you've fwd'd to that e-mail so I can check.
Thanks,
Liz
Geoffrey Leach
5 years agoSophomore
Liz,
Sorry, I don't understand. Which email are you asking me to forward?
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