Moved from NV to AL 3 weeks ago. Hughes net told me they were the only service in my area, which now I find out is not true. Should have never ordered Hughesnet! First, they input the wrong address and my install was delayed a week, but they already were paid, Tried to cancel During their mistake but they didn’t because Im in the contract (no refund & can’t cancel). Second, the install guys put up the dish in the middle of where I drive my vehicles, so now the satellite dish will need to be relocated or I cannot use my driveway. Third, the reception has been poor to fair. Always pixelated and buffering. Fourth, I was never informed about the usage or tokens, until tonight when I find out I’m out of data. Absolutely no sales person informed me of any of this! I told them I needed internet for streaming and computer. I purchased the suggested plan. They just put the dish in & left. Now I’m reading the reviews and feel totally scammed. Within 3 weeks I have used all of my internet data? Really?! So my data is used, and no one is available to tell me anything because it’s the rainy weekend and I have 0 service! WTH! Hughesnet please contact me.
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