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09-19-2019
08:45 PM
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09-19-2019
06:45 PM
UPS tracking shows the return box was delivered this morning at 1053AM. Am I going to get any notification fron Hughes they got it?
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09-13-2019
05:42 PM
1 Kudo
I did get a mailing label for the box. Instructions say put a UPS shipping form in the box. That I did not get. My girlfriend said she'd drop the box off at a UPS store tomorrow so I don't have to pay their fee. I thought I had 45 days. A letter accompanying the instruction sheet says 21 days. Gave me pause. Thanks
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09-13-2019
01:04 PM
Your equipment is all boxed up and ready to go. There was no UPS packing slip in the return box when I got it. I am disabled and would prefer pickup. But that would cost me $16.80. Unlike changing out a modem, where there was no pickup fee. But I think I can get someone to drop it off at a UPS store tommorow. You sure don't make this easy. I think your instructions say I have 21 days from my last date of service to get it back to you. My last day of service was August 28. So 21 days from then is about Setember 18? But UPS didn't drop off your return box here until about September 1, 5 days later than my cancelation date. I thought the girl on the phone, when I cancelled, said I had till October 4 to return. This has been confusing to say the least.
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05-23-2019
11:24 AM
My contract expires June 27. I do not wish to renew. What will I need to do?
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01-12-2019
02:15 PM
Why is the single most important issue users have with satellite internet not tested by testmy.net?
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04-30-2018
04:31 PM
Ah, so since I joined in June '17 my ETF would be $400-($15x8)=$280 if I bailed in May, right??
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04-30-2018
12:41 PM
I am a little confused about the wording concerning the early termination fee. Does the policy state the fee is $400 minus $15 a month for each month of service only during the first the first 90 days? Or, since I have had service since 27Jun17 , if I cancelled in May, wwould it be 400-165=$235, or something else?
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Early Termination Fee
04-09-2018
12:45 AM
Where/how do find my service start date? When does my first year expire so would be charged at the full rate.
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