Your equipment is all boxed up and ready to go. There was no UPS packing slip in the return box when I got it. I am disabled and would prefer pickup. But that would cost me $16.80. Unlike changing out a modem, where there was no pickup fee. But I think I can get someone to drop it off at a UPS store tommorow. You sure don't make this easy. I think your instructions say I have 21 days from my last date of service to get it back to you. My last day of service was August 28. So 21 days from then is about Setember 18? But UPS didn't drop off your return box here until about September 1, 5 days later than my cancelation date. I thought the girl on the phone, when I cancelled, said I had till October 4 to return. This has been confusing to say the least.
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