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Cinnamonroll

About Cinnamonroll

Freshman
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Date Last Visited
‎02-04-2023 03:13 PM

Re: A way to turn autopay off?

by in myAccount and Billing
‎04-08-2022 05:11 PM
1 Kudo
‎04-08-2022 05:11 PM
1 Kudo
I don't think you can stop autopay, but you can suspend your account temporarily. See https://support.hughesnet.com/en/faq/account_billing/what-seasonal-suspension   I think you will still pay the equipment lease fee, but you should ask when/if you call to suspend the account.  ... View more

Re: Ridiculously high bill.

by Moderator in myAccount and Billing
‎08-16-2021 04:51 PM
1 Kudo
‎08-16-2021 04:51 PM
1 Kudo
Hi Cinnamonroll,   As your fellow HughesNet community members mentioned, all charges can be viewed on your bill online. So if tokens were purchased, or a modem wasn't returned, those charges will be listed on the bill. Hope that clears things up!   -Liz   Edit: Here are additional resources about your bill: Simple directions to viewing your bill. More depth billing explanation with video! ... View more

Re: How to change data plan?

by in myAccount and Billing
‎01-01-2020 07:49 PM
‎01-01-2020 07:49 PM
@Cinnamonroll wrote: Thanks Gabe I'll try that have been quite busy sorry for the late reply. That's okay.  We all get busy.  And you're very welcome.  🙂 ... View more

Re: can't login to my account

by Moderator in myAccount and Billing
‎04-11-2019 11:05 AM
‎04-11-2019 11:05 AM
Good morning Cinnamonroll,    Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.   Your cooperation, patience, and understanding are much appreciated. ... View more

Re: Won't update payment card information

by Moderator in myAccount and Billing
‎09-26-2018 03:32 PM
‎09-26-2018 03:32 PM
Wanted to check in with you again. I reached out to engineers just a bit ago for an update. ... View more

Re: Get off your a** hughesnet and fix this f***in...

by Moderator in myAccount and Billing
‎03-27-2018 03:54 PM
‎03-27-2018 03:54 PM
Hi Cinnamonroll,   I'm going to go ahead and move forward with my offer that I sent to you in a private message. We'll close this thread but if you need assistance later on please feel free to make a new post or PM me.    Thanks Amanda ... View more

Re: Billing email and 2 different san numbers

by in myAccount and Billing
‎01-20-2018 12:03 AM
‎01-20-2018 12:03 AM
@Cinnamonroll   If the issue wasn't fixed during, or due to, your phone conversation, it would be a good idea for you to post back so that the reps on here can help you.  This type of issue is definitely something a rep will have to help with, whether through phone support or on here.    ... View more