About udanwudeligv

Hi folks, Today I'm trying to download a smallish video off youtube and it seems extremely slow. Data saver is turned off, and I'm showing my "normal" 1-2MB download speed, but it's only downloading for like 1-2 seconds and then spends 12-15 seconds idle, and then another 1-2 second burst, etc. Literally it's been like half an hour (total file 400MB) and it says 2 minutes remain... It shouldn't be THAT slow. It's not a super high-traffic time, and I've downloaded other things that were much faster so I'm not sure what the issue is...the only thing I can think is it's a private (patreon) video on youtube coming out of Sweden.... Any thoughts on what might be causing the slowness between bursts? ... View more

Hi All, Is HN having trouble tonight or updating something? I can't log into the website but I can log in here... After error message it shows as https://sso.hughesnet.com/ Error message has no number, just says "There was an issue logging you in. Please try again or contact Customer Support." ... View more

Not sure if this is an everybody thing or just me but I'm seeing the "We are sorry. Your account currently does not support Video Settings." message again.  I definitely need it late at night to be able to download (and in this case send some important large uploads)...so can someone check on it again for me? First noticed it about 12:50am PDT.  I'll be up at three to check because I really need to upload those files... Thanks! ... View more

We've been down the "where'd my data go" rabbit hole many times. We turn ipads off, disconnect wifi from computers and put them to sleep etc. when we go to bed. We don't have phones, don't use icloud or any kind of connected TV. We make sure that all updates are done manually during bonus time, and downloads as well. We have no neighbors, no kids, no games, no extraneous drains.  I've been paying very careful attention because I'm trying out Netflix-watching about 1-1.5 hours per day for the last several days and the data usage has not been bad (I have it set to low res). I have been checking and comparing, before and after each 1 hour show, so I am sure (as long as the usage meter is not malfunctioning) that Netflix is not the problem. But this is the only new thing in the system.  So want to clarify a few things because we had a 1.7GB data drain last night while we were sitting here watching a DVD, from 9-10pm PST (12midnight-1am according to the hourly meter**) Neither of us were on line. Both of our browser histories show no usage at that time (I checked).    - Is the System Control Center Data Allowance Status Meter in real time? (I am pretty sure it is because I check it before and after a 1 hour show and see it go down).    - Is there some way that the data useage from Netflix or other sites is not counted until later or ? Like, does the SCS delay showing usage for some things?   - I checked to see what devices are connected as per another thread here, but it won't show my desktop and sometimes doesn't show an ipad when connected and also shows an old dead computer as being online a week ago. So that wasn't much help.    - **Why does the hourly meter say it's in EST when I'm positive it's not?  I ask this because I am sure that I got up early yesterday AM to download two files and my computer shows that they were created at 6:44am and 6:46am yesterday, well before the end of bonus time. Each was 1.37GB (two of them, total about 2.8GB). The Hourly usage meter says that there was 3089.72 MB used in the 6am-7am EST hour-but I'm in the PST which would be 3-4AM. I was NOT up then.  And in the 9-10am EST hour (which is where it should show my download there is only 157MB.) So clearly this is NOT showing EST.  Additionally, on 9/29 I WAS up at 2am and downloaded stuff from 2:07-3:34 or so. The hourly meter shows heavy usage from 2-4am. So it's NOT in EST.  So that means the 1.7GB used between (what the hourly meter says is) 12midnight to 1am which is really 12-1am my time and I know I went to sleep a little after 11:50pm and the last thing I did was send a note on Facebook on my ipad (date stamped). And all of my auto-updates on the ipad are turned off. The ONLY thing I can see is that I may not have turned the wifi off on the ipad last night (since i sent a message right before bed) and Instagram and Shazam were still running...please don't tell me Instagram ate that much...the ipad was closed/sleeping but  not powered down...I've checked everything I can think of...that's the only possibility. I'm just grasping at straws here because we're doing everything right and I noticed a big drop today, and found that huge chunk gone... Thanks Community!    ... View more

This morning I got online early-6am and downloaded a bunch of stuff. It was all done before 8am. After 8am I checked my remaining daytime GB (I believe it was 14.1) and also noticed that I was out of bonus bytes and went on to normal things. But was researching on line a good bit of the day-lots of photos etc. This evening I see that my daytime data is at 10GB which means I show usage (on the system control center) of something like 4.1 GB just today!! Although if I check the HOURLY usage, it only shows about 1.08 GB total used. We always keep other devices off and they don't auto-download, nothing was downloading in the background and the hourly should show all users and all devices. So the only thing I can think of is: DID I RUN OUT OF BONUS BYTES AND HN TOOK IT OUT OF MY DATIME DATA?  ... View more

I had something eat a good bit of data today, was one of two culprits and depending on time of day I should be able to identify, but I went looking for the hourly meter only to find, seriously, there isn't one anymore? WHY? I downloaded the Usage meter but it doesn't give me what I need. I REALLLY need to know what ate my data allowance today...REALLLY need access to this information... We're supposed to be lulled by the "unlimited" thing I guess, but I need to be able to understand and control what is bleeding out... And I did see a few things on the boards about other apps but honestly it was over my head... Please someone tell me HN didn't get rid of their hourly meter?   Thx, Isa ... View more

Things are getting slower and slower here and I'm trying to figure out what's going on.  Over the last 6 years I have, VERY frequently, gotten up early and downloaded videos off of youtube, during Bonus time, to watch later. Frequently I would be able to download 10-15 one hour videos at 360 or 480dpi in the last hour of BB time.  NOW, using one or the other of the same 2 programs BOTH are giving me like 52 min to download a 284MB video. I'm not good at math but even I can see that's a ridiculously slow speed. At advertised max it should take 18.93 seconds. I'd settle for 18 minutes!  (It's 9:15 am and I'm trying again, it's down to 39 mintues for a 284mb file).  But here's the thing-when I did a speed test this AM, it showed 34.4 mbps down, 2.14 up was speed test. That’s GREAT!  When I downloaded something from iTunes it took 3 minutes. That's great!  But the reason I don't think this is a youtube problem is that when I drive 1/2 hour to the local coffee shop, things download in seconds from youtube.  I don't think it's the programs I'm using (not browsers)...so is it Youtube, Hughesnet or a combination?  If I can't download things during BB time anymore, I might as well stop paying $100+ a month and drive to the coffee shop every day. It would be cheaper.  For reference I'm on a Mac with El Capitan 10.11.6, -all Java, Flash and software updated, and on HN I'm on EchoStar-17-NAD (I'm in one of those rare places where the new sat. doesn't reach, lucky me!) on Beam 27, but I don't know how to check my signal strength.  To reiterate-it doesn't seem to be ALL downloads, just Youtube...Help!!  ... View more