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Unaccountable data usage-hate to sound like a broken record but...

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Re: Unaccountable data usage-hate to sound like a broken record but...

Nope, it's old school. And no internet connection.

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Re: Unaccountable data usage-hate to sound like a broken record but...

maratsade - From what I'm to understand (and correct me if I'm wrong) Hughesnet does do updates to the modem software late at night-I guess that's why the "bonus time".  We've done that in the past only to have "updates" (not our computers, but the modem's) happen during regular hours, which is a data drain I don't need....
I hope that makes sense...
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Distinguished Professor IV

Re: Unaccountable data usage-hate to sound like a broken record but...

@udanwudeligv

 

While the modem does check software when it starts, the amount of data used is very minimal.  The actual software/firmware updates/upgrades are usually done many months apart.  I know you have the HT1100, which I don't have, so I don't know when the last one was done, but I believe the last one for the HT2000W was done about six months ago.  And, though I could be wrong about this, when a software/firmware update/upgrade is performed, the data used for such is not deducted from the customer, as the modem is in an update/upgrade state rather than a normal operational state.  

 

If you're seeing the "Software download status" in a state of "Updating" on a regular basis, other than when you first power up the modem, this might be indicative of a problem.  I don't want to say that it is for sure, as I'm not 100% positive, but I'm pretty sure you should only be seeing the status of updating at modem startup and during the actual modem software/firmware updates/upgrades, which happens months apart.  


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