About Parough3

Liz · ‎01-10-2020

Good morning Parough3, It's been a while since we last heard from you, so we will close this thread. Hopefully Gabe and maratsade's suggestions helped. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Liz

Liz · ‎12-13-2019

Good morning Parough3, Hopefully you've been able to access your wifi settings using maratsade and Gabe's advice. Feel free to drop by again if you still have concerns.

GabeU · ‎12-07-2019

@Parough3 Each plan comes with a specific amount of high speed data per month, at 25Mbps. If that data is exhausted, the service speed is throttled to "as low as or lower than 1Mbps", but you are not cut off, so the service is technically unlimited. HughesNet does not offer plans with unlimited high speed service.

Liz · ‎10-16-2019

Hi Parough3, Thank you for this explanation. I looked through your account history and I found the case where this discount was provided. When you called in and the agent applied the discount, it was already after your bill generated, so the discount will appear on your next bill on 11/8. The $5 discount will be show on your bill for the next 3 months. Hope that clears things up!

GabeU · ‎10-10-2019

@maratsade wrote: The dollar deduction is probably part of the card pre-authorization process. That gets put back in. Yep. It's the same for me every month. I believe the amount of time varies by financial institution, but the hold on the dollar with mine drops off in five to seven business days.

GabeU · ‎06-30-2019

@Parough3 You'd probably put the card in your computer or view it via a USB cable to your iPhone. You should probably ask on the boards for your camera or your iPhone. This is Tech Suppport for HughesNet's internet service.

Hardy · ‎06-25-2019

Patty, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. -Felicia

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Date Last Visited	‎09-14-2020 01:41 PM

About Parough3

Re: Data usage

Re: WiFi password

Re: Plans

Re: Still not understanding bill

Re: Amount I paid is different than deducted

Re: Viewing pictures

Re: Why is my bill different every month?