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About Ryan11433
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| Date Last Visited |
12-02-2021
04:19 AM
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11-29-2021
06:21 PM
1 Kudo
@GabeU wrote: @Ryan11433 n/c means "no content". thank you.
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11-29-2021
12:42 PM
@EricB wrote: Got an email that you can buy tokens until the end of November and get double for the price. Just logged in and purchased an additional 25GB hoping it would give me 50. Nope. Only got the 25. I was pretty excited but now I'm depressed. Be patient it will get there. It is what happens to me receiving data promotions.
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11-29-2021
11:39 AM
@maratsade wrote: n/c huh? I see you modified to n/c what does that mean? Edit: I did look it up and look at N/C - What does N/C stand for? The Free Dictionary it means alot of thing and which definition are you referring to?
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11-27-2021
05:38 PM
@GabeU wrote: Even further, the return kit is sent around the time that the service is actually terminated, not when you call to cancel. When you call to cancel the service will remain on until the last day in the current monthly cycle. For instance, if your service month is the 5th through the 4th, and you called on the 9th to cancel, the service would remain on until the 4th of the following month, at which time the service would terminate and they would then send the return kit. You also have the option to request an immediate cancellation, meaning the service would terminate immediately and within a day or two the return kit would be sent. If you're going to be at the new address by the time the return kit is sent, my advice would be to give them the address of the new location so that they can send the return kit to that address, and make sure to take the radio, modem and power pack for the modem to that new address so you'll have it to pack in the return kit when you receive it there. The instructions for removing the radio are here. They'll also be included in the return kit. Finally thanks for better understanding about this..
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11-27-2021
04:52 PM
@maratsade wrote: The return kit is sent to you after you cancel your account. As soon as you do that, they will ship the kit. it sound like you want me to wait until we move and that does not make sense because we are no longer here when we move. How can we return it while we don't have the return kit? Well I was doing what I was asked to do and you keep on not listening. My father will call on Monday.
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11-27-2021
04:19 PM
@Liz I request you to send us the return kit we are planning to move back to Jacksonville on December 17 that I should still have service until December 17. Thank you.
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Early Termination Fee
11-27-2021
12:39 PM
it is what I said but you didn't answer my question and again it is near to 12-28-21. The last month is until 01-28-22 but ok I'll have my dad or my friend contact you for me when that happens..
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11-27-2021
12:24 PM
1 Kudo
I just wanted to update you guys we have found a house and getting Comcast back when we move to there on 12-17-2021 that we are planning to cancel Hughesnet the ETF would be 100 but it is near to next billing month is it 100 or 85?
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11-18-2021
07:06 PM
1 Kudo
@GabeU wrote: @Ryan11433 wrote: @GabeU wrote: @Ryan11433 If you do end up wanting HughesNet at your new location, they do offer a moving service, where you take just the modem and power pack with you and they install a dish at the new location. https://www.hughesnet.com/moving Well I have thought something Hughesnet is only recommended in rural areas... The primary reason for that recommendation is just that ground based alternatives, like cable, fiber or even cell tower based, don't tend to be available in rural areas, or at least not in a very reliable way when speaking of cell based. Satellite internet is, more or less, an internet of last resort. It's the one that you can still get when there are no other options. It's about availability. HughesNet will work anywhere there's an unobstructed view to the satellite in the southern sky, whether that's in the middle of nowhere or a densely populated neighborhood of a big city. With all of this said, my recommendation would be to look into ground based service if it's available at the new location. If it's not, HughesNet always is. it is werid about this because before I moved to here back in June 2019 Comcast lookup did say it is available here but it really is not that I have learned after moving to here. That is why I choose Hughesnet and do not believe with what I look up on Internet.
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11-18-2021
05:59 PM
@GabeU wrote: @Ryan11433 If you do end up wanting HughesNet at your new location, they do offer a moving service, where you take just the modem and power pack with you and they install a dish at the new location. https://www.hughesnet.com/moving Well I have thought something Hughesnet is only recommended in rural areas...
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10-31-2021
10:18 PM
@GabeU wrote: @Ryan11433 wrote: @GabeU wrote: @Ryan11433 If you do end up wanting HughesNet at your new location, they do offer a moving service, where you take just the modem and power pack with you and they install a dish at the new location. https://www.hughesnet.com/moving ok if I do that way is ETF waived and what do I do with radio transmitter? I don't believe any ETF would apply as part of the moving thing is agreeing to a new 24 month commitment. You'd leave the radio in place on the dish assembly. Hmm it looks like I need it returned as I discovered Charged for not returning a radio transmitter - HughesNet Community - 19589 topic? I didn't want the same story that the person have went through but I have not moved yet.
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10-28-2021
02:14 PM
1 Kudo
@Remy wrote: Ryan11433, Thank you for reaching out! I was informing Nan3 that their account will be deleted upon their service being terminated. If you'd like more information on our move program, I'd strongly recommend reaching out to us at 1-866-347-3292! Thanks, Remy Thanks for that info. I will have my father to phone you about this when we are moving because I can't phone you myself. I can't is because I'm hard of hearing that I will not be able to understand on what you are saying.
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10-28-2021
01:12 PM
1 Kudo
@Remy wrote: Nan3, Thank you for reaching out! Your service remains active until the end of your billing cycle, on 11/3. Following this, the account will automatically close. Thanks, Remy I hope you didn't make a mistake because I'm the thread starter in this topic and my sateilite got down temporary as theres a tornado watch going on... I'm still staying and I didn't know Hughesnet has a program for changing location. Comcast didn't have service in this area but Hughesnet is better because it is a sateilite provider than Comcast landline provider. Nan3 was a different person having a issue with Gabe...
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10-27-2021
11:35 PM
1 Kudo
@Nan3 wrote: We went through this the last time. How can I delete my account in the community. I have canceled my HN I look further see Solved: Re: Other community members emails - HughesNet Community - 133269 why are you involved?
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10-27-2021
10:29 PM
@GabeU wrote: @Nan3 wrote: Gabe I am TOTALLY confused. I have 10 to 11 text messages. Who are you talking to????? I have absolutely no clue what you're referring to. Edit: Do you have your Community preferences set up to receive a notification every time someone posts? That is what I thought as you added edit question to your post and if the preferences was set up the person just need to change the email to another one if they dont have access to undo the settings or delete the account. Edit: If the person mean text message on their phone a SMS email is possible that is why I said email.
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10-27-2021
09:45 PM
@Nan3 wrote: We went through this the last time. How can I delete my account in the community. I have canceled my HN Hmm well I was a operator for my site long time ago and I don't run it anymore. It is easy just unsubscribe the notifications when getting replies on Gabe's actions and why did you place monitor with Gabe. Is he your son or something? well it is not my business to know and I'm not the operator on this forum software.
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10-27-2021
07:06 PM
@GabeU wrote: @Ryan11433 If you do end up wanting HughesNet at your new location, they do offer a moving service, where you take just the modem and power pack with you and they install a dish at the new location. https://www.hughesnet.com/moving ok if I do that way is ETF waived and what do I do with radio transmitter?
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10-27-2021
06:08 PM
I have not decided what house yet but I'm sure it is in the zip code 32223 area. @maratsade wrote: Go here: https://www.hughesnet.com Enter your new address and it will show if there are plans there. Or enter a random address from the same area. Good news it is supported...
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10-27-2021
05:13 PM
1 Kudo
thank you for the information I'm just getting prepared so I will know what to do when that time come that I move out back to Jacksonville in Mandarin area. Is Hughesnet supported in those area because I know Comcast uses landline and it does have outages almost all the time. Zip Code is 32223.
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10-27-2021
03:44 PM
Oh of course when that time come I return the modem including AC adapter and the radio transmitter? or be charged 300? Is the radio transmitter on the dish?
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10-26-2021
04:07 PM
Today I have signed to sell this property (my house) with realtor that I only have until 01-04-2022 and I just want to be sure the ETF would be 85 dollars correct as my two years agreement is until 01-28-2022?
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Early Termination Fee
08-16-2021
12:17 PM
@GabeU wrote: Residential plans also offer up to 10 different email accounts. I'm not sure if it's the same with SME accounts. Thanks for the note I just emailed to that department that I asked them saying 5 or 6 more month to wait… If I decide to upgrade until after 01-28-2022 how many email accounts can be added?
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08-15-2021
08:58 PM
1 Kudo
@GabeU wrote: You can sign into the My Account site (at the top of the Community page), then go to the Profile section (hover your pointer over My Account and click on Profile underneath). On the right hand side of the Profile page you'll be able to create new email accounts, each with their own password. thank you.
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08-15-2021
08:12 PM
@GabeU wrote: Residential plans also offer up to 10 different email accounts. I'm not sure if it's the same with SME accounts. If it really support up to ten different email accounts - how do I do that because I want to add one for another person.
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08-15-2021
02:59 PM
I probably need to correct to business account after 01-28-2022 to avoid ETF as I just saw that there was no option to add another user to my hughesnet account so that’s another excuse that have been brought up to my attention and yes I see hughesnet business support more user (5 users)
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Upgrades
03-24-2021
03:03 PM
@Liz wrote: Hello Ryan, Thank you for posting and starting an interesting discussion. To put things to rest, I floated your question to our top tech person and he confirmed that only ~7% of our subscribers are on the 50 GB plan, so there's not much market demand for a higher plan. Not so say we won't ever roll out new plans, but should that be in the works and we're allowed to annouce any new plans, you'll hear about it. -Liz Thank you for the information and I'm glad you find this thread interesting and if you meant only 7 or 17 percent subscribers are on 50 GB plan that what I see at the moment only 10, 20, 30 or 50 GB are offered. If that was true I think it is because not very many people can afford 149.99 to pay per month. Comcast Business did offer those before over ten years ago but I did not accept that offer at that time that I started with 20 GB starter plan.
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03-23-2021
03:36 PM
@GabeU wrote: It's not my job to help you understand. You posited a question about data, and that question was answered. HughesNet doesn't offer more data because they aren't going to offer what their system cannot support. That's it. Yes, a prefix of DSS means you are a residential subscriber. If their system cannot support it why am I still online that I have extended their capacity of 50 GB data plan as the 14th time of their billing cycle under the new contract agreement? I say data token with unrestricted speed. 🙂
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03-23-2021
02:34 PM
@GabeU wrote: @Ryan11433 I don't have the ability to better explain it. I suggest researching ISP system capacity, bandwidth and subscriber load to get a better understanding. If you do not have the skill why is that? I'm still under residential service as my prefix is DSS?
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03-23-2021
12:45 PM
@GabeU wrote: @Ryan11433 wrote: @GabeU wrote: A few people buying and using data tokens on a regular basis doesn't have the same effect on the system as tens of thousands of subscribers taking advantage of a larger data plan. What do you mean that it does not have same effect on the system? But if there is all of a sudden 30,000 cars per hour (larger plans being offered) trying to go down the road, traffic would slow down considerably. That's what would happen with the system by adding larger data plans, as it's likely that a lot of people would upgrade to them. The larger the plans offered, the greater the impact and the slower the service would be. I don't get what you mean - I already purchased a lot of data is for as long I have data available there is no speed restrictions? I'm right now at 128.7 GB data token left. So far until next billing cycle on 28th (see chart below) and the remaining left of data token left does still stay because it is paid for. Service Plan Data of 50 GB 0% remaining left. 8 am to 2 am. Bonus Zone of 50 GB 8% remaining left. 2 am to 8 am. Total Data Usage is 102.7 GB. Edit: I might used wrong word saying bandwidth and replaced to total data usage for better understanding.
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03-21-2021
10:09 PM
@GabeU wrote: A few people buying and using data tokens on a regular basis doesn't have the same effect on the system as tens of thousands of subscribers taking advantage of a larger data plan. What do you mean that it does not have same effect on the system?
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