Property tax recovery charge
There is a property tax recovery charge on my hugesnet bill. We already pay sales tax and tax on leased equipment. We aren't buying or leasing property from Hugesnet, we're buying or leasing equipment, there should not be a property tax charge. That's double taxation at the very least because we're already paying sales tax and equipment lease taxes. The property tax recovery charge/tax is not a tax required by the government for Internet providers. I'd like to know where Hughesnet gets the idea that it is. I can find no information, no law or mandate, relating to internet providers being allowed or required to charge consumers property tax.
Payment "reversed", service suspended and missing money....
I set up automatic payment through my bank but I didn't get the money in there before Hughesnet attempted to collect. Dang. So I went on the app to try to pay with my card instead but I couldn't. So next I use bill pay feature on my banks app to send payment. A week later my service was suspended for non payment? I called customer service and was told they reversed the payment back to my bank. Idk why because I owed the money and was trying to pay it. So I pay the bill over the phone thinking I'll get the returned payment back.....no. Called the bank. Payment was COMPLETED. There was no reversed payment or returned payment.....I want my money. I paid this bill 2x. No one can tell me what happened to the money or why it was reversed.....I'm angry. So now I might just have to try and dispute it? 😐