data management
235 Topics
No access to router on 192.168.0.1
Still getting up to speed on HughesNet... The HT2000w has all the radios disabled and I'm running through a D-Link 655 with Ubiquiti AP's at this location. I'm trying to get the HN usage meter program up and going on this local PC but typing 192.168.0.1 in the browser results in no connection..."Site cannot be reached"...likewise starting the usage program from the system tray. Obviously it's not making connection to the modem/router. Is it the fact the radios are off?? Will the usage meter not work with the radios off. Usage gotten from the other HN options is also inconsistant...sometimes showing 98% the next showing 100%. Any information on this is greatly appreciated! PaulSolved51KViews0likes8Comments
Resetting Wifi Password
I need help resetting both the 2 and 5 wifi passwords on my router. The passwords are located on the back of the rotuer, and we've had several family friends and both children connect to the wifi. They are sucking our data up. How can I do this? I've tried the D Router link I've seen on other posts, but it's not working for me.Solved36KViews0likes13CommentsUsage meter download
So I thought I could download the usage meter from the Usage page under My Account, but it's not there.Then I went to this page: https://support.hughesnet.com/en/faq/internet/what-is-usage-meter but the download link just spins and spins and the download never starts. Is there another place to download this? Thanks!Solved23KViews0likes36Comments
Data Usage With Jupiter 3
Hi. I was so excited to get realigned to the Jupiter 3. Not only do I have faster speeds but the Elite plan is substantially cheaper than the 200GB plan on the old satellite. Yes, there was an initial installation fee for the realignment but with the decrease in cost, the fee will be offset in 3 months. I have not had any interruption in service since the switch January 8th. My issue is data usage. I am burning through my 200GB at an unsustainable rate, although nothing has changed as far as devices and daily use. I have reached out to support and they have been stellar in their response. I have a technician scheduled to realign things for the third time next week as support keeps saying its an alignment issue. Like all new technology, I realize the kinks need to be ironed out. My question now after researching this forum, is anyone else experiencing this issue with data usage with the Jupiter 3? I have received conflicting information concerning faster speeds requiring more data and just want to make sure I am taking advantage of all resources to resolve this problem and possibly help anyone else experiencing the same issues.Solved16KViews0likes32CommentsMail delivery failure
A piece of outgoing mail was (apparently) rejected by the hugshnet mail system. Short version: This message was created automatically by the mail system (ecelerity). Received-SPF: softfail (smtp02.hughes.cmh.synacor.com: transitional domain hughes.net does not designate 184.53.48.217 as permitted sender) FWIW, my assigned IP is 184.53.48.9 Long version: here are the headers From: Mail Delivery System <postmaster@hughes.net> To: geoff@hughes.net Subject: Mail Delivery Failure Date: Tue, 21 Apr 2020 06:08:10 -0400 This message was created automatically by the mail system (ecelerity). A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: >>> oriana@almagourmet.com (while not connected): 554 5.4.7 [internal] exceeded max retries without delivery ------ This is a copy of the headers of the original message. ------ Return-Path: <geoff@hughes.net> X-Authed-Username: Z2VvZmZAaHVnaGVzLm5ldA== X_CMAE_Category: 0,0 Undefined,Undefined X-CNFS-Analysis: v=2.1 cv=Zb69TphA c=1 sm=0 tr=0 a=alMjyCJoxyUBoW4irxABtg==:117 a=alMjyCJoxyUBoW4irxABtg==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=kj9zAlcOel0A:10 a=g-rBkFOlAAAA:8 a=inrySznMs_wvFKEwMCYA:9 a=N4bSDcBWTFA8dNBa:21 a=7gj18nmP-8DkfkB9:21 a=CjuIK1q_8ugA:10 a=-qui4eJqTRsA:10 a=yfmmBuS0vy3znAOsZFac:22 X-CM-Score: 0 X-Scanned-by: Cloudmark Authority Engine Authentication-Results: smtp02.hughes.cmh.synacor.com smtp.mail=geoff@hughes.net; spf=softfail; sender-id=softfail Authentication-Results: smtp02.hughes.cmh.synacor.com header.from=geoff@hughes.net; sender-id=softfail Authentication-Results: smtp02.hughes.cmh.synacor.com smtp.user=geoff@hughes.net; auth=pass (LOGIN) Received-SPF: softfail (smtp02.hughes.cmh.synacor.com: transitional domain hughes.net does not designate 184.53.48.217 as permitted sender) Received: from [184.53.48.217] ([184.53.48.217:31452] helo=puget.mtranch.com) by smtp.hughes.net (envelope-from <geoff@hughes.net>) (ecelerity 2.2.3.49 r(42060/42061)) with ESMTPSA (cipher=AES256-SHA) id F4/1A-21554-15F9B9E5; Sat, 18 Apr 2020 20:46:14 -0400 Date: Sat, 18 Apr 2020 17:46:01 -0700 From: Geoffrey Leach <geoff@hughes.net> To: "Oriana" <oriana@almagourmet.com> Subject: Re: Order Update Message-ID: <20200417191030.414d74b7@puget.mtranch.com> In-Reply-To: <02c401d614e7$fea9a560$fbfcf020$@almagourmet.com> References: <02c401d614e7$fea9a560$fbfcf020$@almagourmet.com> X-Mailer: Claws Mail 3.17.4 (GTK+ 2.24.32; x86_64-redhat-linux-gnu) MIME-Version: 1.0 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bitSolved16KViews0likes2Comments
Are uploads supposed to affect download speed?
I've had Hughes for several years now and so far I've been pretty happy with it. I'm trying to upload a 4GB video file to YouTube. This is the first time I've done a large upload. I noticed that whenever the upload is running it absolutely KILLS my download rate. Streaming (on any platform) becomes impossible. It even loads IMAGES slowly, and sometimes I try to go to a site and get a momentary "cannot be reached" message (I haven't seen a connection THAT slow since the 1990's!). Conventional wisdom with any other type of internet connection is that uploads don't affect downloads -- so I didn't think it would in this case? Or does Hughes throttle it to limit the total data rate? My computer is plugged directly into the Hughes modem with an ethernet cable. No other devices are on right now (either ethernet or wifi). My data plan just reset for the month so I have a full meter, and everything is "green" on systemcontrolcenter.com.Solved16KViews0likes5CommentsDropbox and Data
Finding that my expectations for internet are high. I use a ton of data for school, and my wife uses a ton for work. it has been a little over two years for us on Hughesnet. Now the first year was a total nightmare with equipment failing and (LOL) Falling off the house. I found most my help within the fourms as calling in was a total waste of time. With that being said, and all the service issues corrected, I have learned a few tweeks. I am on here today because I absolutly can not get my wifes dropbox account to work anymore. Here is what I have done so far: 1. uninstalled and reinstalled 2. changed the bandwith settings 3. allowed full network speeds 4. (worked for two days) Alotted 2,500mbps download and 1,500mpbs upload I am out of ideas. I have also tried to load from the browser (safari, chrome, and opera) I can't even get to the website via brower as the conection seems to not exist. I a feeling that this is not a Hughesnet issue, because we are forced to all work and play from home. I used Dropbox support and of course they blame hughesnet? What are your thoughts? Thanks, RobSolved16KViews0likes21Comments
How do I get a report on total data usage for a billing cycle?
Okay, so according to this link https://community.hughesnet.com/t5/Tech-Support/HughesNet-Data-Management-Tips-n-Tricks-How-To-Eliminate-Phantom/td-p/41581 the Hughesnet page 192.168.0.1 shows a report on data usage? Where is this report? I check that site almost daily as my family uses our 50G of data in less than two weeks. So I'd love to see a report of exactly how much data we use in a billing cycle. Of course, since most of the month, we're in FAP (whatever that is) I don't know how it would accurately show how much data we use, I'd still love to see some estimate! Did I understand that right from the post? Also, the data calculator link listed In it isn't functioning properly according to the tech support guy I talked to over there. For instance, there was no way to get the data you enter to calculate (which is sort of the whole point. lol) Anyway, so how can I find out how much data we are using in total (even in approximation).Solved16KViews0likes13Comments
