Forum Discussion
Account Balance showing $0 ??
I have been trying to pay my bill online but my account shows a $0 balance. it has always been due the 22nd of each month.
Good morning boochips,
I was able to locate your account by the e-mail address you registered with and took a look into your account. I see that you have E-Check as your method of payment, which means that every 22nd of the month a payment is automatically taken from the account you've listed. I don't see notes, but I believe on 11/22/14 your account was changed from Invoice to E-Check.
The bill for 1/22/15 should have already been posted to your bank account as I am showing there is no balance due at this moment. If any of this is incorrect, please let me know.
Thank you,
Amanda
I was able to locate your account by the e-mail address you registered with and took a look into your account. I see that you have E-Check as your method of payment, which means that every 22nd of the month a payment is automatically taken from the account you've listed. I don't see notes, but I believe on 11/22/14 your account was changed from Invoice to E-Check.
The bill for 1/22/15 should have already been posted to your bank account as I am showing there is no balance due at this moment. If any of this is incorrect, please let me know.
Thank you,
Amanda
