Forum Discussion
boochips
10 years agoNew Member
Account Balance showing $0 ??
I have been trying to pay my bill online but my account shows a $0 balance. it has always been due the 22nd of each month.
Gwalk900
10 years agoHonorary Alumnus
Jonathan,
Speaking as an 11 year Hughes subscriber, the systems usually run pretty good ... usually.
When they don't, the first place to look is inside the modem itself ... the SCC (System Control Center) found by entering 192.168.0.1 in your browsers address bar.
That will bring up the "main page" of the system. Mine (Gen4 HT1100) looks like this:
That page gives me a quick "snapshot" as to some key parameters:
Are both the icons marked as #'s 1&2 both green ?
Am I in FAP ?
That is the place to begin.
Remember, if you post a screenshot here on the Community, be sure to edit out your SAN (starts with DSSxxxxxxx)
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