Forum Discussion
Account Issues, looking to have cancellation fee waived.
I would like to have my initial sales call reviewed, and also the call from April when I spoke to a representative about my service. I have now called multiple times to try and resolve this iss...
Hi kaitlynavery310,
Welcome to the community and thank you for posting. We can certainly look into requesting your sales call for review to determine whether the sales rep set the appropriate expectations. I'll post back once I get the results. Your patience and understanding are much appreciated.
