Forum Discussion
AutoPay Question
Does the Due Date for an AutoPay customer have to be the same date the bill is created? It appears the AutoPay amount hit my financial institution before I received the notification my bill was read...
If you want time to be able to pay your bill after it's created, you can call 866-347-3292 and request to be put on paper billing, which allows you to manually pay your bill by the due date. There is a $5 monthly fee for this.
The notification you're referring to is for customers on paper billing.
