Forum Discussion
Billing
I was told on 4 July that my request to have a two week payment extension for this month only from 16 July (original due date) to 30 July when the payment would be drawn from my bank. This I do have...
Hi earlupta,
I'm glad you found the community, thank you for posting. I'm sorry to hear this, I would be disappointed too if I was told something would happen and it did not. I've already pulled up your account and started investigating and escalated to a few people to see what happened here. I'll post back once I have any news to share.
Your patience and understanding are much appreciated.
Thanks,
Liz
