Forum Discussion
stevef
6 years agoJunior
Cancellation overcharge?
We got HughesNet installed in 2018 December. Even if it's 2 months, we should get charged 30 dollars, at max, as the early termination part of the contract says: "Thereafter, the amount will decr...
- 6 years ago
ETF reduction by month
stevef
6 years agoJunior
Reactivation sounds better, but if it puts me in another 2 years of the contract, I wouldn't want that, of course. It would also mean to refund the 100 and charge us for 46, like usually. It sounds too complicated.
Liz
6 years agoModerator
Hi stevef,
You're right, it can get complicated. I've gone ahead and credited $8 to your account and pushed it as a refund. Depending on your financial institution, it may take 3-5 business days to reach your account.
As GabeU mentioned earlier in this thread, you will have instructions included in the equipment return box which will be shipped out once the account finally terminates Jan 3. He also included a link to the return instructions available online as well.
Hope that helps.
-Liz
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