Forum Discussion
Cancelling Service
I called to cancel my service today. It just isn’t working for us, in fact we’ve had it unplugged for over a month now. When I called the rep was unbelievably rude. She asked about reasons for cancell...
I know I get an email 5 days prior to payment being taken, can I call then and pay with a check over the phone? I just really want to make sure my final bill is correct and just that - final. I have heard some horror stories about folks being charged after cancellation or final payments being more than they were told. I just want to cover both of us and make sure everything is taken care of.
As for review, at this point I don't think it matters. I was going to cancel regardless, I just thought someone should know that up until my call I had nothing negative to really say, Hughes Net just simply wasn't the right option for us. I have to say now though that I wouldn't recommend calling customer service, maybe email or chat would be better approach.
Thank you for your response.
As for review, at this point I don't think it matters. I was going to cancel regardless, I just thought someone should know that up until my call I had nothing negative to really say, Hughes Net just simply wasn't the right option for us. I have to say now though that I wouldn't recommend calling customer service, maybe email or chat would be better approach.
Thank you for your response.
