Forum Discussion
Data tokens missing
Wednesday 12/01 I had 19.4 GB of data tokens in my account, today they are all gone. I am only ten days into my billing cycle and my data plan has plenty of GB left so I should not have used any of m...
Hi VinceO,
I see it's your first post here, so welcome to the community! Thank you for letting me know and including those details, that helps a lot. I'm escalating this to our engineers to look into and resolve. I'll post back once I have any updates, your patience and understanding is much appreciated.
Thanks,
Liz
