DOES NOT ABIDE BY THEIR OWN CONTRACT!!!!!!!!!!!!!!!!!!!!!!!

Correction, the 10 GB plan i was on was $49.99. see you throwing numbers around like you know all the details which you dont. and my issue is that they took extra money out of my household twice. and its not fair they get to chose how i be compenstated each time. in their own leagl agreement they were suppose to send me a written notice to my address. the billing was messed up on their part.rep even confirmed that somehow my promotion was magically taken off without any notes saying why. you say itll be hard for a company to keep track of sending everyone notices, well then they shouldnt say they will do something and then dont do it. so when someone speaks on it they think they can back out of it right? im not looking for a hand out. im just saying i was promised this amount of data for this amount of months for this price. and when they start dipping their hands in my bank account for reasons they shouldnt im going to be upset. like i said if this only happened once i wouldnt make a big deal but this happen TWICE and i want no part of it anymore. the service isnt that great to keep dealing with issues like this. so thats why i believe i should be able to cancel without paying for it. But if they cant waive it,how about credit the account $355 so i can cancel. win win for all.