Marivasq1
5 years agoNew Member
Equipment
Was told I was purchasing equipment when I first got my service now they say that I didn’t purchase anything and that it can’t be purchased so I have to pay a leasing fee and supposedly everyone gets ...
Hello Marivasq1,
Welcome, thanks for reaching out. I was able to locate your account and can confirm you have a business (SME) account with the lease option. As maratsade pointed out, this community is geared towards HughesNet residential customers; we have limited capabilities in handling SME accounts. Contact business support to escalate your concern regarding switching to the purchase option if it's possible: 1-800-347-3272
Your patience and understanding are much appreciated.
Thanks,
Liz