Forum Discussion
HATE this INTERNET!
The advertising for this internet company is VERY deceiving! I'm stuck only because nobody else services my house but I get MAYBE one movie a month on a plan I pay $70/month for after taxes. After tha...
Well, excuse those of us IGNORANT ones who don't understand what the upload and download speeds mean, but are told they will be sufficient for our needs when we EXPLAIN to the rep when we tell them what we will be using the internet for. Excuse those of us who actually BELIEVE THEM when they tell us the service is great for streaming, or for uploading and downloading documents.
Are we expected to a college class on this before we sign up for an internet with data limitations when most other companies have no limits, PROFESSOR?
Are we expected to a college class on this before we sign up for an internet with data limitations when most other companies have no limits, PROFESSOR?
As stated in my reply to you nearly three months ago, if you feel that appropriate expectations were not set you can ask for a sales call review. If from that review it's determined that you were misled, you may have recourse.
It's unfortunate that you've chosen not to do so, because like maratsade said, you have around three months or so from the time of the sales call to ask for that review, as they only save them for the first few months.
- Unfortunately that was too late. I've been a very disappointed customer for nearly 4 years. Why you believe I'm new, I've no idea. I'm just stuck with this company until another alternative arises
