Forum Discussion
hidden agenda regarding grandfather clauses
I found out today that Hughesnet does not feel it is their responsibility to their customers to inform them of what certain changes to your plans can do to your account such as taking a special offer...
That's very good advice. No one should enter into an agreement without researching all aspects of it first.
Would you please elaborate about this "grandfather clause"? Also, did they not give you the committment information when you called?
The HughesNet reps on this site would likely want to trace this kind of issue to the agent involved, so they can make sure everyone gives the required information. Do you have a case number you could post, so they can investigate?
