Forum Discussion

sli-er_15's avatar
sli-er_15
Sophomore
5 years ago

HN7000S Purchasing and Releasing Tokens

I just noticed my connection slowed to a crawl, a sign that my FAP has run out. The only way for me to check my usage is to go online, sign in to my account and enter my DSS# and zip code. I can't vi...
  • Remy's avatar
    Remy
    5 years ago

    sli-er_15,

     

    As Gabe stated, we are unable to remove tokens or refund purchases. We apologize for the inconvenience.

     

    Thanks,

    Remy

GabeU's avatar
GabeU
Distinguished Professor IV

maratsade 

 

I can't say for sure as it's been a long time, and the plan I had is likely different than sli-er_15's, but I believe the tokens and their prices for the HN7000S plans are different than those for Gen4/Gen5.

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

Gotcha, cheers!

GabeU wrote:

 

I can't say for sure as it's been a long time, and the plan I had is likely different than sli-er_15's, but I believe the tokens and their prices for the HN7000S plans are different than those for Gen4/Gen5.