Hi Tommyo,
I received an update and I'm glad to hear someone from the enterprise department reached out to you today. You have a direct line to her now, so feel free to call if you have any further questions.
Just going to throw this out there, legal threats do not work here, what, so, ever. You are bound by arbitration, which your lawyer would inform you is 100% legal as has been seen in many court cases in the past.
That aside, name calling is against the community policies and guidelines.
As for the issues with accounts, usually to switch from Residential to Business, the Residential account is supposed to be cancelled and upon cancelation, Hughesnet is supposed to send out a box to return the HT1100 modem, and radio back. Why it wasn't cancelled is beyond me.
Dear Corrosive - Lead,
C0RR0SIVE wrote:Just going to throw this out there, legal threats do not work here, what, so, ever. You are bound by arbitration, which your lawyer would inform you is 100% legal as has been seen in many court cases in the past.
That aside, name calling is against the community policies and guidelines.
As for the issues with accounts, usually to switch from Residential to Business, the Residential account is supposed to be cancelled and upon cancelation, Hughesnet is supposed to send out a box to return the HT1100 modem, and radio back. Why it wasn't cancelled is beyond me.
follow - or get out of the way.
