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nmt530's avatar
nmt530
New Poster
6 years ago

internet service

i got service through trinstar and they promised me that I would have a min. of 20 mbps after i used up my plan and i am only receiving 1 or less.  I was told by hughes net that i had to post on here...
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Liz's avatar
Liz
Moderator
6 years ago

Good morning nmt530,

 

I appreciate your patience, I haven't heard anything back so far. I've already pinged them this morning for an update. I'll let you know once I hear back.

 

Liz's avatar
Liz
Moderator
6 years ago

Good morning nmt530,

 

I'm expecting an update on your call review this afternoon, I'll keep you posted.

  • nmt530's avatar
    nmt530
    New Poster
    6 years ago

    Ok Thank You the owner Ken was supposed to call me last week and I have sent him numerous messages and he still has not called me.

    • Liz's avatar
      Liz
      Moderator
      6 years ago

      Good to know. Our corporate folks reached out to him already and will give him a call this afternoon if we don't hear back from Ken.

       

      • nmt530's avatar
        nmt530
        New Poster
        6 years ago

        Have you found out anything yet?