After looking at other messages, I can see that this subject has been an on-going problem for a LONG time,
maybe you need to get a programer who knows what they are doing.
I would think by now there would be a way around this.
thanks for looking at my message
We have the same problem EVERY month. We spend a frustrating hour with someone I can rarely understand doing the same thing as we did LAST month. Last month the tech got mad at me because my laptop was slow...I replied yes, it is Hughes net!.. I have no control over the level of service from HughesNet! There is no reason for a long-time legacy customer to be treated like that, month after month.
Hi MadAsHeck,
If you are still having issues with your login please send me a private message with the account e-mail. I will also take this time to have your call with our agent last month reviewed and do apologize that you were not given the help you deserve.
~Amanda
I had a similar issue and I contacted chat support. It was suggested that I register a new account which I did not really want to do but I did it anyway. If I sign in using that new account name I am able to get my account information but then have to login again using my preferred account name in order to get my emails. I still get the Invalid OpenID or Credentials message when trying to access my account information using my preferred account name.
Hi boeters1,
Please send me a private message with the e-mail address that is still showing the errors and we will have it fixed.
Thank you
Amanda
Argus, this should be fixed, go ahead and give it a look now. I am pressing for the team to investigate the audit log to see how this occurred, and have been for a few weeks now. They certainly must be tired of me, but I agree we need to close the door on this issue.
~Amanda
it was fixed for one login. tried to delete an old e-mail, got error, then it came back with same problem. Invalid OpenID or Credentials
loged out and then back in to start a new session, now I get same message.
Invalid OpenID or Credentials
Hi Argus,
When you first started getting the OpenID errors, did it also happen after you tried deleting an e-mail address?
~Amanda
Hi Argus,
I am looking into this for you now and will reply as soon as I have an update.
Edit - can you tell me when you started receiving the OpenID error messages?
Thank you,
Amanda
