Forum Discussion

ner0tic's avatar
ner0tic
Freshman
5 years ago
Solved

Is poor customer service normal

I see a few other topics on here.  I ran into an issue where I had a metal roof put on my home and when I called to have my service reconnected.  THey informed me my equipment that was out dated - my...
Unreturned Equipment Fee
  • Liz's avatar
    Liz
    5 years ago

    Hello ner0tic,

     

    Thanks for reaching out, please private message me the two SANs in question so I can look into this for you.

     

    -Liz

     

GabeU's avatar
GabeU
Distinguished Professor IV
5 years ago

ner0tic 

 

You asked a titled question on a customer to customer solutions site, then explained the reason for the question.  Fellow subscribers cannot answer specific account related questions, but reps can, which is why Liz asked for the information needed to do so.  We can, however, answer other questions, like your title. 

 

maratsade answered your title question.  If you don't want people responding to a question, New Member, you probably shouldn't ask it.  

 

BTW... "Is poor customer service normal" ? -  No, it's not.

ner0tic's avatar
ner0tic
Freshman
5 years ago

GabeU I already received a solution and help, you putting you **bleep** huggers to extra use and chiming in after the issue has been resolve just continues to show the uselessness of this community.  

 

 

thanks Liz, your community base needs to work on moving on....