There is no longer a 30 day grace period in the contract, hasn't been for a long time... DirecTV should work perfectly fine unless you exhaust your data.
I am sure one of the reps will pull your sales call to see if there was any misleading information given though so that the rep can be coached if they did so, and so they can let you out with out an ETF.
Thank you for the quick response, C0RR0SIVE. Can you let me know the timeframe/how long the review will take? Also, I am pretty sure that I have not used up my data, as the "My Usage" window (top right of this site) notes that I have only used 99% of my data. As noted, the picture freezes due to buffering on a daily basis (heck hourly basis, actually), as well as picture quality is less than HD (imagine looking at a 1980's t.v. picture, despite my set being HDTV and Directv Now streaming is supposed to be HD). Anyhow, I look forward to a response soon. Thanks again.
If you signed up directly through Hughesnet, it can take upto 2 weeks tops, usually it only takes 3-5 business days. They keep sales call recordings for 90 days.
Have you tried disabling your Video Data Saver option?
