Forum Discussion
No call after email request
Three times now I have sent an email to the support site about a credit that was to be issued as partial compensation for a connectivity issue, I still have not gotten a calback to resolve the proble...
Although this doesn't make the issue you experienced with the lack of responsiveness any less frustrating, I'd say your best bet is to wait for the HN reps here to look at your case. They can resolve issues faster and have more authority to do so.
pentangle wrote:Three times now I have sent an email to the support site about a credit that was to be issued as partial compensation for a connectivity issue, I still have not gotten a calback to resolve the problem. What does it take to get Hughes' attention?
