No one Listen or cares

After spending 90 min. on phone and missing out on business all morning,I was told the problem would be taken care of.I informed you that I would try one more time to make this system work-if problem persists that I will be cancelling my contract.If you look at my history you will see the many times my internet is down.I can't run my business without internet and your system has cost me many hours down and much money.Well after you fixed my system at noon on 1/18/2018 for the 10th time,it worked for 28 min.Now it is not working again-I'm done with your system-please send me a box to send your equipment back to you as I will be switching Exceed tomorrow morning.By the way I have to use my phone hotspot to send you this letter.I will not pay any cancellation fee.I informed the person of this when I last called.The reason for the letter is I don't have 2 more hours to spend on the phone with you.Please see that the correct person gets this letter.Thanks,Steve Whipple,L&S Automotive.