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Silviron's avatar
Silviron
Sophomore
5 years ago

"PAST DUE BILL"

HOW MANY TIMES DO I HAVE TO TELL YOU IDIOTS TO CLOSE MY ACCOUNT? MY MODEM FAILED AND YOUR TECH PEOPLE WILL NOT LET ME REPLACE IT. I HAVE NOT USED YOUR SYSTEM FOR NEARLY TWO MONTHS.  AND FOR SEV...
  • Liz's avatar
    Liz
    5 years ago

    Hi Silviron,

     

    Cancellations are only done via phone (866.347.3292). Our reps have e-mailed you twice in January telling you to call us because that's the only way we can get proper verification to cancel your account.

     

    -Liz

     

     

Liz's avatar
Liz
Moderator
5 years ago

Hi Silviron,

 

Cancellations are only done via phone (866.347.3292). Our reps have e-mailed you twice in January telling you to call us because that's the only way we can get proper verification to cancel your account.

 

-Liz