Forum Discussion
Poor poor customer service.
I had services for less than a month and cancelled it... I have still been waiting to receive a return equipment package. I have yet to get that back. I called about two weeks after canceling services...
Hi Kate,
Thank you for posting and welcome to the community! I'm sorry to hear this. We'd like to help address your concerns. Please post a recent case number or the serial number on the back/bottom of your modem. With that I'll be able to pull up your account and better assist you. We hope to hear back from you soon.
Thanks,
Chris
Thank you for posting and welcome to the community! I'm sorry to hear this. We'd like to help address your concerns. Please post a recent case number or the serial number on the back/bottom of your modem. With that I'll be able to pull up your account and better assist you. We hope to hear back from you soon.
Thanks,
Chris
