I'm sure the mods here will sort this out for you.
I imagine you're super frustrated -- I hope the reps will get to you soon (one of them is out this week, but there are two others here) and that things will get better for you. The reps normally get back to people within 48 hours, but sometimes, depending on their workload,it may take a bit more.
Sales people always make everything (houses, cars, systems, equipment) sound fabulous. Better to do some research before giving them your hard earned money. :)
I hope so. At this point I just want out. There is plenty of competition in the area. The sales people sure made it sound nice. There’s times when the data plan is used up and I’m getting speeds under 1Mbps.
Hi dru5121,
Welcome to our community and thank you for your post. I'd be glad to assist you in resolving your concerns. What was the price you were quoted by the sales agent?
-Amanda
Hi dru5121,
Thank you for the clarification. I've requested a sales call review and will update you once I've received the results.
Thanks,
Amanda
