Forum Discussion
dru5121
7 years agoFreshman
Promised a 20g plan for promotional rate. HN never promised
Was promised the 20g plan for the promotional rate. Hooked me in and charged me at there normal rate. I’ve called time after time speaking to someone overseas that cannot help. Seems like the sales pe...
dru5121
7 years agoFreshman
I hope so. At this point I just want out. There is plenty of competition in the area. The sales people sure made it sound nice. There’s times when the data plan is used up and I’m getting speeds under 1Mbps.
Amanda
7 years agoModerator
Hi dru5121,
Welcome to our community and thank you for your post. I'd be glad to assist you in resolving your concerns. What was the price you were quoted by the sales agent?
-Amanda
- dru51217 years agoFreshmanHi Amanda,
I was promised 59.99 a month. And when I spoke with the salesman he said I would be at 3 mbps when my data is used up. I’ve done speed tests and I’m under 1 mbps.
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