Forum Discussion
graftonj101
8 years agoFreshman
FRUSTRATED with customer service
I have tried and tried contacting your "customer service" through emails and phone calls. The emails never address my issues and when I call for help I get someone in the Philipines who can barely sp...
Hal
8 years agoAlum
Hello Graftonj101, your patience and understanding are much appreciated. After reviewing your account, I was able to determine the differences in your billing. For security reasons, I would like to continue this conversation in private. Please private message me through the community, and I will gladly help explain the bill and your speeds in more detail.
graftonj101
8 years agoFreshman
Thank you Hal, I have sent you a PM
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