Forum Discussion
In baseball it's three strikes and you are out!
I have come upon this chat board as a new yet overly worn out customer of Hughesnet. As I assess the 6 months of Hughes Net services I have purchased - I conclude that your sales people really h...
Hi Tommyo,
I received an update and I'm glad to hear someone from the enterprise department reached out to you today. You have a direct line to her now, so feel free to call if you have any further questions.
The people representing Hughes today are ignoring the verbal settlement I achieved with Nancy Jones on March 31, 2017. They wasted another 40 minutes of my time. It is the portrait of poor management to allow employees to churn the time of customers.
I demand a call to me today at [edited to protect privacy] to close this matter.
Hughes customer service is the absolute worst experience I have had in 40 years of business.:womansad:
Hi Tommyo,
I do apologize for the experience, please expect a call to address your concerns.
I also have received a very cryptic UPS memo relating to Hughes - will a real Hughes representative with a REAL NAME - and a REAL POSITION and A REAL PHONE NUMBER - PLEASE STAND UP?
Hi Tommyo,
I received an update and I'm glad to hear someone from the enterprise department reached out to you today. You have a direct line to her now, so feel free to call if you have any further questions.
