Service

mrfitzs

Regarding the data resets (the "extra credits"), it's nothing more than a courtesy, and actually to the customer's benefit, not HughesNet's.  Were HughesNet to not do this they could probably make a few more dollars from the people that would need to buy Tokens (extra data) to be able to perform the updates/upgrades mentioned, so again, it's to the customer's benefit that they give the 20 days of data resets, not HughesNet's.  It would only be to HughesNet's benefit if there were a 30 day trial, as then it could be construed as a form of bait and switch (more data during the trial month than a customer would normally have), but since they don't offer a 30 day trial, it's not.  It's simply a courtesy for the customer. 

As mentioned, and seconded by maratsade, you should request review of your sales call to verify if you were misled.  Though there's no guarantee, but it may help regarding the Early Termination Fee.  Still, it's ultimately up to you whether you do so.  

Good luck.