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joep1016's avatar
joep1016
New Poster
9 years ago

Re: Why is my bill going up every month?

Below is the e-mail that I recieved about my new bill.  it clearly states that I can view my bill if I log into myHughesnet.com.   When I go there and try to view my bill I am told that I can't view my bill try again later and if the problem persissts to call the customer Support #.  I am a business and I need to be able to print out my bill for tax purposes.  I can't even look at past invoices.  last month when i finally got someone in customer support they had me go to a different site (i forget how to get there) to view my bill and It worked.  I was under the assumption that this would be fixed and that i would be able to use the myhughesnet page in the future. 

 

logo
 
HughesNet Bill Is Ready 

Dear Joe Pucciariello,

Thank you for being a HughesNet customer. Your billing statement is ready to view at myHughesNet.com.

Sign in or register to pay your bill, view your usage, access support and more.

 

Thank you,
 

Hughes Billing Department

2 Replies

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  • Liz's avatar
    Liz
    Moderator
    9 years ago

    Hi joep1016,

     

    Thanks for posting. I linked you that site in my latest reply to you in your original thread. I will inquire with our Support Center devs about viewing SME account invoices. 

     

     

    • joep1016's avatar
      joep1016
      New Poster
      9 years ago

      Liz

      Thanks for getting back to me.  

      Here is what I get every time  when I try from myhughesnet.com:

       

      Please wait a minute and try again. If this error persists, please contact Customer Care at 1-866-347-3292.