Forum Discussion
Why is my bill going up every month?
Have been a hughes net customer since October 2016. I have had lots of issues and lots of frustration getting them resolved. some issues I just gave up on till now. in the last 3 months my bill ha...
Hi joep1016,
I'm unable to make changes to your account since you're a business (SME) subscriber. With your initial concern, I sent it over to our Enterprise department to address. For immediate tech support for business customers, please call 1-800-347-3272 so we can get you back online.
Below is the e-mail that I recieved about my new bill. it clearly states that I can view my bill if I log into myHughesnet.com. When I go there and try to view my bill I am told that I can't view my bill try again later and if the problem persissts to call the customer Support #. I am a business and I need to be able to print out my bill for tax purposes. I can't even look at past invoices. last month when i finally got someone in customer support they had me go to a different site (i forget how to get there) to view my bill and It worked. I was under the assumption that this would be fixed and that i would be able to use the myhughesnet page in the future.
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Hi joep1016,
Thanks for posting. I linked you that site in my latest reply to you in your original thread. I will inquire with our Support Center devs about viewing SME account invoices.
Liz
Thanks for getting back to me.
Here is what I get every time when I try from myhughesnet.com:
Please wait a minute and try again. If this error persists, please contact Customer Care at 1-866-347-3292.
