Forum Discussion
jason.rhodus197
9 years agoNew Member
Really tired of getting put on auto pay when i signed up for paper billing from the start.
Earlier I sent an email stating this: Hughesnet still has me on auto pay even after two past contacts to change it. And the 5-$10 credits I am to get isn't even showing on this bill. So, here is what ...
Gwalk900
9 years agoHonorary Alumnus
Jason,
Amanda stated that the credits have been previously applied in past billings.
Those billings are available for review, printing and screenshots on the supportcenter she linked to.
If you, after review, feel that the data therein is incorrect, then by all means post screenshots highlighting where you feel the errors or ommisions are.
Be certain to crop out any info such as SAN, phone or address.
There is a considerable cost associated with a Hughes install hence the need to have a credit card on file.
There is, as you know a invoice billing plan available.
I would suggest that you look over all past invoices so as to validate and understand all charges including monthly lease fees.
Amanda stated that the credits have been previously applied in past billings.
Those billings are available for review, printing and screenshots on the supportcenter she linked to.
If you, after review, feel that the data therein is incorrect, then by all means post screenshots highlighting where you feel the errors or ommisions are.
Be certain to crop out any info such as SAN, phone or address.
There is a considerable cost associated with a Hughes install hence the need to have a credit card on file.
There is, as you know a invoice billing plan available.
I would suggest that you look over all past invoices so as to validate and understand all charges including monthly lease fees.
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