Forum Discussion
- The Better Business Bureau is not a government agency. It is a private, nonprofit organization that focuses on increasing marketplace trust. Businesses that affiliate with it do so voluntarily.
- The bureau rates businesses using an A+ to F scale. The higher the grade, the more the Bureau believes the business is trustworthy and acts in good faith to resolve customer concerns filed with the Bureau.
- The Better Business Bureau gives HughesNet a rating of A+.
There's no "reporting" to this agency. You can submit a complaint on their website, and they will contact the company on your behalf, but they have no authority to either compel or penalise the company.
- Seeker5 years agoFreshman
Hello maratsade,
The FBI handles fraud cases. I've already provided everything from my end and expect a competant employee in the Billing department to refund $125.00 in a prompt and timely manner.
Regards,
HughesNet
- MarkJFine5 years agoProfessor
Lol... Was there a phishing email? Was your SSN or other personal information compromized? Was there a Bitcoin scam?
That's what the IC3 is for, not disgruntled customers.
I'm sure you'll get your refund during the normal business cycle. In the mean time, please stop improperly using DoJ and other government resources, just because you 'think' that's what it's for.
- maratsade5 years agoDistinguished Professor IV
How does this relate to your earlier threat about "reporting" to the Better Business Bureau?
Reporting non-fraud to the FBI seems a waste of your time, given this is probably just an accounting error or a delay for some other reason. Your reaction seems a bit over the top, though I wish you good luck in your search for restoration.
- Seeker5 years agoFreshman
HughesNet has had plenty of time to do their job. I swear people act as though they can erase a paper trail with a magic wand their great, great grandpa the wizard left them in his will.
- GabeU5 years agoDistinguished Professor IV
Reporting to the FBI because you haven't yet gotten your refund?
SMH. This is just ridiculous. The FBI have more important things to do, including dealing with ACTUAL cases of internet crime.
- Seeker5 years agoFreshman
My oldest brother was a cadet, but he had the nerve to die shortly after being accepted.
All nonsense aside, it seems to be a pattern that needs to be addressed not tolerated or encouraged.
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