Larry,
After investigating this issue, it appears the sales call is no longer available. This is due to the call taking place in July of 2018. Since there is clear documentation of issues on your account, I would like to offer some type of relief. Please private message me if you are still considering termination, as I would like to work with you on this.
-Damian
Thank you Sir for following up. I am not sure if clicking reply is a Private Message sent directly to you as requested but I would definetly be appreciative of pursing seperation from the HughesNet Service as it does not function with for the reason we were told it would do so as I described above. Again, I do appreciatet the follow up. Larry
Though Damian will see your reply here, if you want to you can PM him by clicking on his name in his reply in this thread, then click "Send a message" on his page. Then title the message like you would when you start a topic in the community, and then type your message. Then click Send Message.
Also, when someone PMs you, or replies to a PM you sent them, you'll see a red number on the envelope icon on the upper right of the page. When you click on that it will take you to the page of your PMs (both received and sent).
Edit: If/when you recieve a PM and you click on the envelope icon to read it, make sure to then click on the title of the PM to open the PM fully. Sometimes PMs are long, and on the PM page you only see a preview of the message. Clicking on the title opens it fully.
