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Thank you Sir for following up. I am not sure if clicking reply is a Private Message sent directly to you as requested but I would definetly be appreciative of pursing seperation from the HughesNet Service as it does not function with for the reason we were told it would do so as I described above. Again, I do appreciatet the follow up. Larry
Though Damian will see your reply here, if you want to you can PM him by clicking on his name in his reply in this thread, then click "Send a message" on his page. Then title the message like you would when you start a topic in the community, and then type your message. Then click Send Message.
Also, when someone PMs you, or replies to a PM you sent them, you'll see a red number on the envelope icon on the upper right of the page. When you click on that it will take you to the page of your PMs (both received and sent).
Edit: If/when you recieve a PM and you click on the envelope icon to read it, make sure to then click on the title of the PM to open the PM fully. Sometimes PMs are long, and on the PM page you only see a preview of the message. Clicking on the title opens it fully.
- LARRY186 years agoFreshman
Thank you Gabe I sent Damian a message.
- GabeU6 years agoDistinguished Professor IV
You're very welcome. :)
- REALLYfedup6 years agoNew Member
I thoroughly agree. Rep couldn't/wouldn't provide copies of paperwork until AFTER I signed. Misrepresented, gave 800 # that was disconnected. Equipment I bought is suspected used equipment. Died after about two months. DEAD. Drove 75 miles to their office. Got on phone with service, was told to go home and call (new number) as needed to be at install site to evaluate. Did, and repeated FAIL, FAIL (over 100 times) with tech online. They were going to send a tech out ON MY DIME, but relented. Would have tech call for appointment. Never happened. Local office where we first contacted closed up. In the wind! Hughes continued to bill for $59.99/month. After 4 months, had credit card deny charges. Whoa, a letter from HUGHES says they will charge for early termination. VERY insulting conversation with HUGHES (talked over us, refused to listen, etc.) for 50 minutes (on hold a lot) said they would cancel, but charge us early termination fee. Told them no, since they defaulted. He wouldn't listen. We'll see them in court or whatever is needed. AGREE... DO NOT use HUGHES.net.....
- Damian6 years agoModerator
Larry,
I received your private message and have responded with details regarding termination. Please refer there for additional support or send another private message if you have questions regarding your specific contract details. If you would like to update us on your status after this process is finished, you can do so in this thread.
-Damian.
- Damian6 years agoModerator
Larry,
It's been a while since we last heard from you so we will close this thread. If you still have concerns, please start a new thread or respond directly to the private message I sent you.
-Damian
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