Forum Discussion
Tired of the Lies
You guys can't even get your story straight! First you guys said it was due to not receiving a payment, my bank statement says othewise. Now you are saying it is a fraud claim. None of it makes sense...
Hi eddiecastagno,
Welcome to the community and thank you for posting. I pulled up your account to look into this for you and I see you've already are working with our Executive Customer Care department to address your concerns. As mentioned over the phone, the increase in bills were due to the data token purchases, and once your documentation that you sent yesterday is received, ECC can investigate.
Your cooperation, patience, and understanding are much appreciated.
