Forum Discussion
Trying to Cancel Service is a Joke
I keep trying to call and cancel this absolutely horrible internet service. I don’t even care about paying their measly $300 fee. What I am more pissed off about is that every time you call it just ki...
Unfortunately, you can only cancel via phone; and due to the pandemic the lines are very busy.
Statement posted on the main page of this site: "To protect the health of the representatives at our customer care call centers, we are following approved Covid-19 guidelines. These actions have resulted in longer than usual wait times."
Try at different times, in the middle of the night, during weekends, etc.
