Forum Discussion
maratsade
5 years agoDistinguished Professor IV
Unfortunately, you can only cancel via phone; and due to the pandemic the lines are very busy.
Statement posted on the main page of this site: "To protect the health of the representatives at our customer care call centers, we are following approved Covid-19 guidelines. These actions have resulted in longer than usual wait times."
Try at different times, in the middle of the night, during weekends, etc.
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